CorDx test kit products are non-returnable and non-refundable as they are considered personal-use items. However, we may provide a replacement for defective items. To authorize a replacement, the following information is required:
Before disposing of any defective units, please contact our customer service team for detailed instructions.
Important Note: We do not replace CorDx test kits nearing their expiration date as indicated on the printed label. Please note that expiration dates have been extended by an additional three months.
To request return authorization and receive the shipping address, please email us at support@cordx.com.
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